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ToolShed Gift Cards

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ToolShed Gift Cards are a perfect gift idea for tradies and tool enthusiasts! They can be purchased and redeemed at any of our stores nationwide or online at www.thetoolshed.co.nz. Gift cards can be loaded with any dollar amount (minimum $10, maximum $999) and are valid for 24 months from the date purchased. The balance can be checked online so that you always know how much you have left to spend. All gift cards come with a card holder for you to write your own message on.

For more information, please phone our friendly team on 0800 948 665 or email us at customerservice@thetoolshed.co.nz.


Check Your Gift Card Balance Online

You can check the balance of your gift card at anytime using the online portal. All you need is the card number and the four digit access code on the back of your gift card.

CHECK YOUR GIFT CARD BALANCE

Purchase Gift Cards Online

Gift cards can be purchased online with a flat rate shipping fee of $3.50 within New Zealand. Please allow at least five working days for your order to arrive. 

PURCHASE GIFT CARDS ONLINE
 

How do I use a Gift Card to purchase online?

Under 'Payment Method' at the checkout, select 'Credit Card / Debit Card / ToolShed Gift Cards / Bank Transfer (account2account)'. Once your order has been confirmed, enter the following details from your ToolShed Gift Card into the Credit Card Payment portal. NB. If you require a split payment option (ie. using a gift card and credit card to complete a transaction) please contact the web store team for assistance.

Gift Card Instructions


Terms and Conditions 

ToolShed Gift Cards can be used at any of our stores nationwide or for purchases online at www.thetoolshed.co.nz.

Please treat gift cards like cash as lost, stolen or damaged cards cannot be replaced or refunded. ToolShed Gift Cards cannot be redeemed for cash, returned for a refund or exchanged. The ToolShed is not responsible for lost or stolen gift cards. Gift cards will expire 24 months from the date purchased and any outstanding balance on expiry cannot be redeemed or refunded.

ToolShed Gift Cards and Online Vouchers cannot be used to purchase other Gift Cards or Online Vouchers to claim a free product. For promotions offering a free product with purchase, Gift Cards or Online Vouchers must be purchased using cash or another payment method.
 

Frequently Asked Questions

 
Where can I purchase and use my ToolShed Gift Card?
ToolShed Gift Cards can be purchased and used at any of our stores nationwide or online at www.thetoolshed.co.nz
 
How long do I have to use the Gift Card?
ToolShed Gift Cards all have a 24 month expiry from the date purchased, so you have ample time to use them. 
 
Can I add more money to an existing ToolShed Gift Card?
No. ToolShed Gift Cards can only be loaded once at the time of purchase. If you want to load more onto the gift card the easiest option is to simply get a new gift card. 
 
Can I get my money refunded?
No. ToolShed Gift Cards are not refundable. They should be treated just like cash and kept somewhere safe until you are ready to use them. 
 
Can I get change on my purchase?
No change is issued when using your ToolShed Gift Card. The balance remaining will still be on your gift card and can be used with your next purchase. 
 
How do I check the balance of my ToolShed Gift Card?
You can check your gift card balance at anytime using the online portal. You will just need the card number and the four digit access code on the back of your gift card. The details for this are clearly displayed on the back of the gift cards. 
 
Can I purchase gift cards with a gift card?
No. Gift cards must be paid for using cash, debit card or credit card. 
 
What denominations do the gift cards come in?
When purchased in stores you can choose any value you like between $10 and $999. When purchasing online, you will be able to choose from a preset amount - $10, $20, $50, $100. $150, $200 or $500.
 
If I have lost my gift card or if it’s stolen can I get a refund or replacement?
No, gift cards should be treated just like cash and unfortunately if it is lost or stolen we are unable to refund this amount or replace the gift card with a new one. 
 
How is a gift card delivered if I purchase it online?
As with all parcels sent from our web store, gift cards are couriered with tracking and require a signature as proof of delivery. This protects your gift card from theft. The cost for this security is $3.50 or free if you are purchasing with other goods at the same time.
 
Who do I contact if I have a problem?
If you have any problems, please call our support team on 0800 948 665 or email us at enquiries@thetoolshed.co.nz.
 
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